SHIPPING & RETURNS
The current pandemic from COVID-19 is currently impacting our business in the following ways:
Domestic Shipping: We are still working hard to get your orders processed and shipped in a timely manner. Please be aware that depending on the shipping destination, your package may experience delivery delays. FedEx and USPS have both been impacted by the pandemic and shipping times have been slower than usual. Please contact us if you have further concerns.
We work to ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 3 business days to ship orders from our warehouse.
Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 2 day of shipping out.
If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you.
RETURNS & EXCHANGE POLICY
(All Sales Are Final)
All sales are final. We accept returns or exchanges for product damaged in transit of if the incorrect item was shipped to.
Refunds and Exchanges: To be eligible for a refund or exchange, you must first email within 10 days of the order date. Upon receipt of your email we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement item is not available, we will refund the full purchase price.
Our customer satisfaction is our number one priority.